Customer Testimonials

Dear Averil, Tim and team,

We just wanted to say thank you so, so much for all the kindness and support 

you gave to all of us again when we lost Dad.

Right from the start when the 'boys' collected him and all through the 

arrangements you have shown great humanity and care at such a difficult

time. It meant a great deal!

Once again thank you so much. Fondest regards.

Chris, Jim, Alex and Ben (Tebbutt)



Good afternoon Tim,
I would like to take this opportunity to thank you once again for the total professionalism that you and your business have provided to my family and I over the recent weeks since our mothers' death. You have behaved with care and dignity throughout, qualities which are rare these days. I am very grateful for your guidance and support through what was a totally unknown process and procedure. The service, burial and everything associated with them are exactly what we, and my mother would have, wanted. 
Once again, my huge gratitude.
Very best regards
Graham Wort

Dear Averil,

We would like to thank you most sincerely for the professional and compassionate service that you provided in arranging Lena's funeral. She had a very good "send off".

The efforts of your family and staff are also much appreciated. Please convey our thanks to them too.

With all good wishes.

Joyce and Derek Vasey.

To Averil, Jacky and all the staff.

Words cannot express our heartfelt thanks to you all.

You offered great comfort and kindness and of course great professionalism at such a sad time in our lives.

It came accross to Angela and myself when meeting you how much you care about your job and how well you would look after mum - just as she deserved.

You really do a fantastic job for which we will always be eternally grateful.


Angela, Diane, Paul and all our family.

Dear Averil,

Just a few lines thanking you for all your help, and for taking care of Patricia in my sad loss.

All your staff have been wonderful and so caring towards me and my family.

Thanking you so much for your support.

Dave Mann

To Averil and family,

Thank you so much for a perfect funeral for my wife Shelley. Everything was perfect and Shelley would have been proud. I could not have asked for a better service.

Thank you so mUch, Brian.

To all at Averil Phillips,

Thank you for taking such good care of my brother Andrew.

Your kindness and compassion towards me and my family was so lovely.

You made an awful time a little easier for us all both times with my dad in December and this time with my brother.

Love from Karen, Mac and Liam.

“Thank you Averil, Tim and staff for making mum’s day a special one for us all to remember”


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